Customer stories

Tideline Logistics: a custom app that cut the manual work

Tideline LogisticsTravel and Transportation
Hudace SoftwarePowered by Xenon AI

Tideline Logistics ran a critical process on spreadsheets and email, slow, error-prone, and impossible to scale. Hudace Software built a custom app that automated it end to end, freeing the team and removing the errors.

Weeksto a working first release
Hoursof manual work removed each day
Oneteam for design, build, and run

We ran a core part of the business on spreadsheets and goodwill. Now it runs itself, and the team works on customers instead of copy-paste.

Maya ThomasChief Operating Officer, Tideline Logistics

A critical process held together by hand

Tideline coordinated shipments through a web of spreadsheets and email. The process was slow, mistakes slipped through, and it could not keep up as volumes grew. Every busy day meant more manual work and more risk.

The team needed software shaped around how they actually worked, that automated the routine and removed the errors, without a year-long project.

Built around the work, with AI alongside

Hudace Software started with discovery, then designed and built a custom app in working increments, so Tideline saw progress in weeks. Xenon AI generated and tested code, automated repetitive engineering work, and flagged issues before they reached production.

The app connected to the systems Tideline already ran and automated the steps in between, so data flowed and tasks ran on their own.

The first working version was in our hands within weeks, and it kept getting better from there.

Vivek NairHead of Operations Technology, Tideline Logistics

The work runs itself now

The custom app removed hours of manual work every day and the errors that came with it, and it scales with the business instead of straining under it. The team that once chased spreadsheets now spends its time on customers.

Tideline is extending the app into more of its operations, on the same reliable, AI-native foundation.

See what Hudace can do for you

Run your operation on one AI-native platform, live in weeks.

Request a demo