Customer stories

ClearWave: 12% lower churn

ClearWaveTelecommunications
Hudace for TelecommunicationsPowered by Xenon AI

A telecom operator brought network, customer, and finance operations together on one platform, monetising new services and improving experience. The result, with Xenon AI built in: 12% lower churn.

12%lower churn
Oneplatform for the whole business
Real timevisibility for leadership

We launch new services and keep more customers, because the whole operation is connected.

Rahul KhannaChief Customer Officer, ClearWave

Disconnected systems, no single view

ClearWave ran network, customer, and finance operations on systems that did not talk to each other, with manual work and no real-time view across the business.

It set out to bring network, customer, and finance operations onto one platform, so every team could work from the same trusted picture.

One platform, with Xenon AI built in

Hudace brought network, customer, and finance operations onto one AI-native platform. Xenon AI automated the routine work, kept records clean, and surfaced what needed attention.

With one source of truth, telecommunications teams stopped reconciling spreadsheets and started acting on live information.

One business, one source of truth

A telecom operator brought network, customer, and finance operations together on one platform, monetising new services and improving experience.

Building on the same platform, ClearWave is extending into more of its operations, with 12% lower churn already in hand.

See what Hudace can do for you

Run your operation on one AI-native platform, live in weeks.

Request a demo